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Customer Management & Service

Everything You Need to Know About Your Customer
on One Screen

A smart customer card that centralizes call history, deals, documents, service tickets, and communications — every team member sees the full picture and delivers precise service.

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360°Full Customer View
92%Customer Satisfaction
40%Faster Response Times
MC
Michal Cohen
CEO · Alpha Inc.
VIP Active Customer
$42K
Total Purchases
12
Deals
3.2y
Customer Tenure
Recent Activity
Deal closed — Premium Package
2 hours ago
WhatsApp chat — Pricing question
Yesterday, 2:30 PM
Quote sent — $5,280
3 days ago
360° Customer Card

A Customer Card That Tells the Whole Story

Everything related to a customer — calls, emails, WhatsApp, deals, signed documents, service tickets, and reminders — all organized in one card.

When a customer calls, your rep instantly sees the full history and can provide precise, fast service. No more asking "who are you and what happened."

  • Full communication history — phone, email, WhatsApp
  • All deals, quotes, and signed documents
  • Smart tags and segmentation (VIP, new, hot)
  • Team notes and follow-up reminders
  • Automatic activity timeline
Try Free
New Ticket
Login issue with system
Customer: Alpha Inc. · Priority: High
Auto-Assignment
Assigned to Danny — Technical Support
SLA: Response within 2 hours
Resolved
Issue resolved in 45 minutes
Satisfaction survey sent automatically
Service Tickets

End-to-End Service Ticket Management

Every service ticket goes through an organized lifecycle — from opening to closure, with automatic assignment, SLA tracking, and breach alerts.

Customers receive automatic status updates, and you get reports showing your support team's performance.

  • Open tickets from email, WhatsApp, phone, or portal
  • Auto-assignment to the right rep by expertise
  • SLA tracking with breach alerts
  • Automatic satisfaction survey after closure
  • Built-in knowledge base for recurring solutions
Upgrade Your Service
SLA Dashboard

Real-Time Service Metrics
That Give You Full Control

Track team performance, response times, and customer satisfaction — all in one dashboard.

SLA Compliance
95%
Meeting Targets
Monthly Average
Average Response Time
First Response 12m
Resolution Time 2.4h
Customer Satisfaction
4.8
★★★★★
From 1,240 surveys

Omnichannel Communication

All communication channels in one place — phone, email, WhatsApp, SMS, and customer portal.

Smart SLA

Set different service levels for each customer type. Automatic alerts when targets are breached.

Service Reports

Deep analysis of service performance — response times, resolution rates, and ticket trends.

Real Results

Customer Service at a Whole New Level

92% Customer Satisfaction
40% Faster Response Times
95% SLA Compliance
60% Fewer Repeat Tickets

Ready to Deliver Service Your Customers Rave About?

Free lifetime plan. No credit card required. Upgrade when you grow. Support from day one.

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