Every Call Flows Through Your CRM
When a customer calls, the system instantly identifies them, displays their customer card, and routes the call to the right agent. After the call — automatic logging, recording, and a follow-up task.
- Automatic Caller ID with full customer card popup
- Smart call routing by department, language, or priority
- Automatic call logging in customer history
- Call recording with direct access from the customer card
- Automatic follow-up task created after each call